By default, you will not be notified on new comments.
To start receiving notifications you have 2 options:
Add a comment in the Comments space - once you add a comment in the shared comments, you will automatically start following the discussion.
Subscribe to Follow the discussion via the Annoto menu
If you opt out from receiving emails, you will not have the option to follow a discussion.
You can enable/disable which notification you will get from Annoto by clicking on “Preferences” in the menu:
Please note that if you disable notifications in the preferences, you will no longer receive any emails for any of the videos on any of the courses.
Somewhat similar error might appear if you do not grant browser permission to record screen when prompted. Please make sure to grant the permissions when prompted by the browser.
Due to recent browser permission changes in some environments you may get an error when trying to capture your screen:
This issue may typically appear in LTI embeds inside LMS. The issue is due to LMS not providing screen capture permission for the LTI iframe embed.
We expect the LMSs will update their LTI embed permissions in the near feature, and this issue would be resolved.
For more information please see "Chrome launches display-capture" at: https://support.google.com/chrome/a/answer/7679408#94&zippy=%2Cchrome
Other browsers have released similar updates.
Once a video is recorded and uploaded to Kaltura, it takes a few seconds/minutes to process it. In case you the video is played before processing is completed by Kaltura, you will get an error saying: "No source video was found - Entry in process". Like this:
Not to worry! Wait a bit and then play the video again.
If you are unable to edit your comment or delete it, it is probably because one of the following happened:
More than 24 hours have passed since you wrote the comment
Someone already replied to your comment
After using I'm getting an error
The error can be caused by the following scenarios:
When using quizzes with multiple attempts, you should limit the number of attempts as part of the quiz question creation process.
For Example, In the LMS (e.g. Canvas) assignment, it should be set to "Unlimited." Learners will not be able to redo the assignment or retake the quiz an unlimited number of times because Annoto is managing the retries, and the LMS (e.g. Canvas) settings do not affect this activity.
The reason for setting it to unlimited is that when we resync the grades, The LMS (e.g. Canvas) counts it as a retry. If learners exceed the allowed retries, Annoto won't be able to resync the grades, which is why you are receiving an error message. Alternatively, you can increase the number of retries allowed.
When creating In-Video Quizzes for a video source or entry, make sure that this video is not used elsewhere in the course. Using the same video in different contexts can lead to students answering quizzes outside of the intended assignment context, such as on a simple page that is not connected to or defined as an assignment. Consequently, their results may not sync properly. This can create conflicts when using In-Video Quizzes and trying to resync the results with the gradebook.
Please ask the students who haven't had their grades synced to the gradebook to access the video through the Assignment activity. By doing this, their grades should sync back into the Gradebook. If the grades don’t sync immediately, you can click the resync button to force the update.
Make sure the Assignment Due Date has not passed.
As when clicking on the "Resync outcomes to LMS", Annoto will sync the missing outcomes using the current date and time, rather than the original submitted date and time.
Extend the deadline for the assignment
Then resync the outcomes to the LMS, and everything will be updated!
If you are getting a warning such as:
This is probably because the activity is in LMS context (type of activity) that does not support grading, such as Canvas LMS Page.
