LogoLogo
Home
  • Getting Started
    • Introduction
    • Interactive Learning Journeys
      • In-Video Quizzes
      • Peer Review
      • Skills Assessment
      • Collaborative Learning
        • Guided Watching
        • Flipped Classroom
        • Learners' Interaction
        • Activities with Annoto
        • Assignments
        • Comments\ Questions phrasing
      • Personal Journal
      • Video Activity Completion
      • Assessment Criteria
    • Voice of the Customer
  • Learning Environments - How-To's
    • Canvas
      • Getting Started
      • Creating In-Video Quiz within Assignments
      • Creating In-Video Quiz within Page activity
      • Creating a video activity completion assignment in Canvas
      • Kaltura Support
        • Set Annoto Features
        • Using Annoto within Pages
        • Annoto in Discussions
        • Peer Review Workflow
        • Skill Assessment Workflow
        • Creating In-Video Quizzes within Kaltura videos
          • Gain Insights on learners in-video quizzes performance
        • Creating a video activity completion assignment within Kaltura videos
      • Assessment Criteria Library
      • Resync Outcomes to LMS Gradebook
    • Moodle
      • Getting Started
      • Creating Graded Quizzes Within Videos
      • Using Annoto Activity Completion within Moodle
        • Restrict access using Annoto Activity Completion
      • Annoto in Moodle activities
      • Kaltura Support
        • Set Annoto Features
        • Adding a video with Annoto
      • FAQ
    • BlackBoard
      • Getting Started
      • Creating a video activity completion assignment in Blackboard
      • Define a Video with In-Video Quizzes to be Non-Graded
      • Kaltura Support
        • Set Annoto Features
        • Adding a video with Annoto
        • Creating In-Video Quizzes within Kaltura videos
        • Skill Assessment Workflow
        • Creating a video activity completion assignment in Blackboard
      • Assessment Criteria Library
    • Brightspace (D2L)
      • Getting Started
      • Creating In-Video Quizzes
      • Import Annoto Activities from one course to another
      • Kaltura Support
        • Set Annoto Features
        • Adding a video with Annoto
        • Creating In-Video Quizzes within Kaltura videos
    • Kaltura MediaSpace
      • Set Annoto Features at the Channel Level
      • Set Annoto Features for a specific Video
  • Annoto Platform
    • Annoto Widget
      • Comments
        • Getting Started
        • Annoto Notifications
        • Recording video as a comment
      • Personal Notes
      • Interactions
        • Interactions Types
        • Creating a New Interaction
        • Interactions Creation Flow
        • Graded Interactions
      • User Space
      • People Space
      • Best Practices
      • FAQ
    • Annoto Dashboard
      • Course View
      • Video View
      • User View
      • Preferences
      • Assessment Criteria
      • Best Practices
      • FAQ
  • support
    • Accessibility Statement for Annoto
    • RSI (Regular & Substantive Interaction)
    • Troubleshooting
      • General
      • Grading
      • Comments
      • Notification emails
    • FAQ
      • Microsoft Stream Videos Support
    • Annoto Digital Adoption Platform (DAP)
    • Contact Us
Powered by GitBook
On this page
  • Why I don't receive email notifications on new comments/replies?
  • I'm not able to follow a discussion

Was this helpful?

Export as PDF
  1. support
  2. Troubleshooting

Notification emails

PreviousCommentsNextFAQ

Last updated 8 months ago

Was this helpful?

Why I don't receive email notifications on new comments/replies?

By default, you will not be notified on new comments.

To start receiving notifications you have 2 options:

  • Add a comment in the Comments space - once you add a comment in the shared comments, you will automatically start following the discussion.

  • Subscribe to Follow the discussion via the Annoto menu

I'm not able to follow a discussion

If you opt out from receiving emails, you will not have the option to follow a discussion.

You can enable/disable which notification you will get from Annoto by clicking on “Preferences” in the menu:

Please note that if you disable notifications in the preferences, you will no longer receive any emails for any of the videos on any of the courses.